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How We Deliver Services and Diversity Solutions

ABM provides high quality facility maintenance and facility management programs through an unparalleled self-performance platform.  We subcontract only where it is more cost effective, while the competition attempts to drive out costs by purchasing low bid services from subcontractors.  Instead of reducing wages to lower costs, we provide high quality employees and reduced subcontractor overhead and fees.  Therefore, a larger percentage of facility costs are able to be allocated towards the quality of the staff performing the work, minimizing dollars paid towards layers of overhead and fees. 

Service Delivery Matrix
Integrated facility management Always self perform
Bundled facility services
Building maintenance
Mechanical maintenance
Plumbing
Facility operations & maintenance
Central plant operations & maintenance
Janitorial
Machine shop
Painting
Carpentry
Security
Clinical Engineering
Electrical
Mechanical piping Self perform is primary approach
Building technical administration
Locksmith
Integrated facility technology platform
Autoclave / Freezer maintenance
Mechanical / Electrical / Plumbing
Generators
Recycling
MRO stockroom
CMMS support / Equipment inventory
CADD and reference document management
Operating procedure development
Staff store
Instrumentation and calibration
Purified water
Glass wash
Condition assessments
Energy curtailment
Switchboard / helpdesk
Safety / EH&S and regulatory compliance
Emergency response
Capital planning
Project management
Space planning and allocation
Reporting
Office move labor
Fire and life safety systems Manage contractor is primary approach
Landscaping / Snow removal and exterior
Building automation systems
UPS systems
Meeting & conference room service
Audio-visual
Furniture management
Construction
Waste removal and shredding Always manage subcontract
Food service / cafe
Uniforms
Utility bill payment
Elevators
Water treatment
Pest control
Bulk chemicals and gases
This chart illustrates how ABM drives value from an in house model as well as from an agent or integrator model.  If outsourcing facility management services for the first time, key value drivers include:

  • Minimizing full time dedicated specialized resources by leveraging shared resources and subject matter experts as your facilities need them
  • Creating a logical career path for facilities staff so employees don’t end up overpaid in dead end positions
  • Leveraging experts and best practices to drive cutting edge process improvement
  • Benefitting from years of facility management training techniques, processes and technology development

ABM is different from agents and integrators because we self-perform more.  The following chart illustrates how we self-perform a broad spectrum of integrated services with key supplier partners to provide the most effective and integrated facility solution available today:

Diversity Programs

ABM recognizes that rich diversity and connection to our local communities is an integral part of our success. The twin goals of diversity and inclusion require commitment and continued focus. We concentrate on leveraging and maximizing our employees’ rich skills and talents and furthering the cultural breadth of our organization to promote more diversity into every level of our organization. 

We are also proud to offer true mentor-protégé diversity solutions that operate with ABM support but qualify as 8A or Tier 1  certified diversity facility management solutions.  We invest in these companies, helping them grow their business by using ABM systems and resources.  In turn, we benefit by being able to offer true diversity solutions to our corporate and government clients.

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To contact a specialist to address your specific needs, call 866-678-0783 or CLICK HERE to send information electronically.

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