How did an International Airline Carrier Improve Cleaning at 3 Airports?

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Case Study
Written
March 3, 2019
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International Airline Carrier
Cleaning Services

ABM provides the airline comprehensive cleaning services for over 6 million square feet of airport facilities at multiple major airports including:

  • Newark Liberty International Airport
  • George Bush Intercontinental Airport
  • Cleveland Hopkins Airport
  • Denver International Airport

Services include:

  • Cleaning services 24 hours per day, 365 days per year
  • Exterior window cleaning
  • Snow removal
  • Green chemicals and equipment
  • Recycling
  • Terminal facility areas
  • Cargo facilities
  • Hangar facilities
  • President’s and red carpet club
  • Maintenance shop facilities

Achievements and Benchmarks

  • Customer has direct access to work order and inspection systems.
  • Scheduling and tracking of periodic work orders and reports can be made directly by the customer.
  • Approximately 20% minority participation through labor and supply purchasing.
  • Grown business by one airport per year since 2009.
  • ABM has positioned itself as a partner that is easy to do business with while providing ongoing, reliable, quality service at the carrier’s locations.
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