A revolution in service delivery for facility, engineering and infrastructure solutions.
More modernized workdays—yours and ours—are possible now. Our powerful data intelligence platform, ABM Connect, brings you real-time actionable metrics, robust reporting, and up-to-date KPIs. All at a glance.
Think of this as our end-to-end platform connecting you to our workforce, operational leaders, and business intelligence. In the facilities services industry, seamless communication plays a key role in achieving high-quality results. ABM Connect transforms how we deliver cleaning and building engineering services—enhancing visibility, coordination, and performance across your people, spaces and places.
ABM Connect is at the core of ABM’s recognition as one of Fast Company’s 2026 World’s Most Innovative Companies—reflecting how organizations are using real-time data and predictive insights to transform facility operations.
Award-winning technology
ABM Connect powers award-winning innovation—bringing predictive maintenance, workforce optimization, and connected data together to redefine facility performance.

Take a look into ABM Connect
From predictive maintenance to workforce optimization, ABM Connect enables a more intelligent, connected approach to operations—setting a new standard for innovation across the industry.
Front-line team data
Data captured through our front-line team member application includes:
- On-shift team members
- Work completion against planned routes
- Quality performance & inspections
- Compliments & complaints
- Recognition patterns & performance trends
- Training compliance
- Safe workplace observations
Centralized data
We also aggregate this into our central data stack with other key metrics, including:
- Safety incidents
- Green spend
- Turnover and tenure
- Diverse supplier spend
- Financials and billing
- Work orders
- Customer satisfaction
Data—even from disparate systems—is unified. This central data stack also interfaces with our proprietary IoT hub. Information is then streamlined and displayed through analytics tailored for clients for immediate answers to questions. Configurable analytics enable our relationship to become more data driven. Instead of viewing static KPIs during periodic business reviews, KPI progress can be viewed at your fingertips, ultimately enabling more actionable discussions.
Premium Products through ABM Connect
ABM Connect delivers a data-driven and transparent service model. It also, however, allows you to effectively operationalize emerging and maturing technologies. Smart buildings can drive tangible value, but only if data can be effectively turned into altered behavior and action.
ABM’s intelligent solutions drive an ROI through effective operationalization of data. Take for instance ABM’s smart routing solution.
Space data is aggregated into our secure, third-party tested IoT Hub.
We work with you to customize logic and algorithms to meet your needs and goals.
Tasks are then automatically updated in ABM Connect to tailor the servicing model.
You can choose to invest in one or more of our additional analytic and operational tools available, giving you even more control.
Discover more about what’s available now and what’s ahead for ABM Innovation.
Frequently asked questions
What types of data and KPIs are available through ABM Connect?
ABM Connect delivers data across key operational areas, giving facility managers insights into daily operations. This includes information and performance indicators related to service, safety, compliance, financial tracking, and asset management. With ABM Connect, facility teams can view and benchmark KPIs for work order completion rates, response times, quality inspection scores, safety incidents, and staffing levels. The dashboard can also link users to details about invoices, budget details, real-time risk status, and other location-specific performance metrics that can improve service quality, safety, and efficiency.
How does ABM Connect provide real time visibility into daily operations?
With ABM Connect, facility teams have real-time visibility into daily operations through mobile tools, centralized dashboards, and automated data collection. With integrated reporting, service activity is captured in real time, enabling supervisors and facility leaders to gain visibility into work order status, monitor progress, and view response times and quality performance in real time. Live dashboards in ABM Connect bring managers closer to the daily operations by displaying location activity, staffing levels, and operational alerts. This real-time information helps organizations improve the efficiency, safety, and compliance of their daily operations.
Who within an organization typically uses ABM Connect dashboards?
ABM Connect dashboards are designed to be user-friendly, making them accessible to a wide range of users, including operators, clients, and safety professionals, who rely on them to view real-time insights, make faster decisions, and improve operational efficiency. Frontline team members use a team member app to view and complete tasks as part of their daily workflows. By using dashboards to track daily performance, review work order activity, monitor quality metrics, and surface predictive maintenance insights that help identify potential equipment issues before they lead to failure, facility leaders and clients can evaluate performance, identify potential issues earlier, and take action to prevent disruptions.
What security measures protect operational and workforce data?
ABM Connect brings operational and workforce information into a centralized, user-friendly view that supports transparency and accountability. Data from front-line team activity and other key metrics is unified in a central data stack and displayed through client-facing analytics and dashboards, helping clients track operational history, daily activity, and performance trends.
Access to platform views is managed through permission-based visibility so users only see information relevant to their responsibilities. This helps teams maintain consistent oversight while giving clients the real-time metrics, reporting, and KPIs needed to confidently monitor performance and support continuous improvement.
What premium or advanced analytics features are available within ABM Connect?
ABM Connect provides a variety of useful data and insights to help identify service trends and highlight opportunities to improve efficiencies. These include location specific KPIs, and workorder, safety, financial and quality insights. This data intelligence is used for smarter planning, better resource allocation, more informed decision-making, and continual performance improvements. Premium and advanced analytics features may be available based on clients’ unique needs.
Our Commitment to Innovation
It’s one of ABM’s core values. We’re passionate about continuing to transform the way facilities are managed and serviced. ABM Connect is proof of our dedication to driving possibility. For us, for you, together.
At ABM, we take the protection of your personal data seriously. As a matter of policy ABM does not sell or share your personal data. Prior to the submission of your personal data, please visit our Privacy Policy.






