Integrated Facility Services

ABM has partnered with one of the world’s leading medium-sized and heavy duty truck manufacturers to standardize facility services, consolidate vendors at their sites throughout the U.S., and implement predictive and preventative maintenance programs.

Quick Stats

• Service: Integrated Facility Services
• 2015 start date
• 13 Sites
• 7.6 million square footage
• 268 employees
• ABM Benefits: Decreased outages, reduced annual operating costs, increased customer satisfaction

Challenge

The client’s operations involve many different types of facilities at multiple locations including manufacturing plants, a data center, 24-hour call centers, research and development laboratories, a design studio, warehouses, a general truck shop, a dynamometer (engine testing) building, a test track, and offices including a full kitchen/cafeteria and large training/conference rooms. They did not have a long-term maintenance program in place for keeping up the infrastructure of these various facilities. They also wanted to streamline services across their locations to save costs.

Solution

ABM developed a plan that includes the following activities:

• Implementing a predictive maintenance program using vibration analysis and temperature scanning to verify equipment condition during operation
• Setting up a preventative maintenance schedule for planned outages
• Employing process mapping to identify inefficiencies and streamline processes
• Providing project input and management for roofing, RTU replacements, campus building management system, new fire alarm system, major renovations, and a new central chiller plant
• Providing all facility related compliance for the ISO 14001 Environmental Certification
• Implementing safety initiatives including daily safety talks and monthly on-line interactive safety training and participating on the client’s safety committee

Benefits

Through ABM’s successful consolidated facility services, the client yielded these benefits:

• Reduced annual operating costs by more than $500,000
• Reduced unscheduled outages and increased productivity through predictive and preventative maintenance programs

ABM’s integrated facility portfolio includes the following services:

Hard Services ‍

• Operations & Maintenance
• HVAC
• Mechanical
• Electrical
• Elevators
• Fire protection
• Certified repairs

Soft Services

• Cleaning (office, warehouse, and production)
• Landscaping
• Snow removal
• Reception
• Mail
• Indoor plant management
• Moves

Other Services

• Call center
• Customized training initiatives
• Employing recruiting
• Building compliance
• Legal inspections

ABM's integrated facility services helped this client streamline operations.

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