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Patient-first services customized to the needs and size of your facilities
Facility managers and operations leaders across healthcare environments—from medical office buildings and outpatient centers to clinics and specialty facilities—need partners who can balance performance, compliance, and patient experience.
ABM delivers integrated facility solutions that support safe, efficient, high-performing environments for patients, providers, tenants, and staff. We manage the day-to-day operational details, so you can stay focused on care delivery, patient support, and overall facility performance.
Our scalable service model flexes with the size, complexity, and pace of your operation. With deep experience across healthcare settings, ABM works alongside your team to align facility operations with business goals—driving measurable results today while preparing your spaces for what’s next.
Comprehensive services that flex to your needs
ABM works with medical office buildings, clinics, and health systems throughout the country. There are common patient and facility needs, but we also identify opportunities and the unique needs of your building and medical professionals.
With a range of services, we understand that each moment a patient or caregiver spends in your building matters. ABM maintains a safe, clean, and comfortable experience for all and delivers new efficiencies to positively impact both operations and budgets.
INTEGRATED FACILITY SERVICES
- Customized to your facility
- A single point of control
- Next-level cost efficiencies
- Measurable impacts
- Technology integration
HVAC & MECHANICAL
- Repairs, replacements, and upgrades
- Chiller and boiler install, service, and repair
- Mechanical equipment and system retrofit
- Engineering and recommissioning
- Test and balance
- Building control automation
- Water treatment, pump service, and maintenance
ELECTRICAL & LIGHTING
- Repairs, replacements, and upgrades
- High-efficiency lighting improvements
- Predictive and preventive maintenance
ENVIRONMENTAL SERVICES
- Housecleaning/Janitorial
- Nightly disinfection
- Terminal cleans
- Equipment cleaning
Integrated Facility Services
ABM works to streamline operations and ensure healthy building operations with integrated facility services tailored to your exact standards.
This enables you to keep building operations and maintenance compliant, protect accreditation, and realize the benefits of our proactive efficiency:
- Lower energy use, reduce risks, and control labor costs while ensuring positive impacts on the overall patient experience with our holistic approach to facility services
- Reduce administrative headaches with a single team working to meet your diverse facility goals
- Achieve next-level cost efficiencies with ABM protecting your assets while lowering the total cost of your operations
- Scale services across a single site or multilocation portfolios
HVAC & Mechanical
ABM takes a proactive approach to HVAC, mechanical, and temperature control system management and has the expertise to protect your assets, reduce capital expenditures, and realize energy savings.
Our solutions allow you to boost the performance of your facility while ensuring the overall health of patients, visitors, and staff:
- Take a preventive approach to ensure that every aspect of your system promotes the right levels of airflow distribution and energy efficiency
- Drive sustainability with performance monitoring, equipment upgrades, and smart controls
- Fine-tune indoor climates to improve indoor air quality and maintain strict environmental conditions
Electrical & Lighting
Your facility operates at peak potential when your electrical distribution and lighting systems perform at theirs. A proactive maintenance program helps you maintain uptime and demonstrate your commitment to sustainability through reduced energy consumption.
With ABM, your power systems run reliably, optimally, sustainably, and in compliance:
- Rely on certified, experienced technicians to help you meet NFPA 70E and 70B standards
- Unlock energy savings with retrofits and upgrades to minimize energy consumption, often without upfront costs for the client
- Maintain energy resilience and reliability with custom solutions tailored to your facility
Environmental Services
The cleanliness and safety of your building are beyond essential. Partnering with ABM enables you to secure a specialized workforce with the knowledge, training and skill sets to provide a consistent and compliant program.
ABM’s environmental services program protects your patients and employees and gives you an edge in the competitive healthcare landscape:
- Reduce healthcare-associated infections (HAIs) by following strict procedures for productivity and patient comfort
- Increase patient satisfaction with a clean facility staffed by courteous, discreet professionals
- Generate savings in your time, effort, efficiencies, and resources with our prescriptive processes and scale
- Support ongoing compliance and audit readiness with standardized processes and adherence to accreditation standards (e.g., CMS, Joint Commission)
Staffing and training
Finding and deploying the right people are core to ABM’s business. Our 300+ recruiters ensure our team members have the technical qualifications and soft skills to deliver high-quality solutions and serve your customers.
ABM’s staffing and training programs:
- Align with CDC, Joint Commission, AORN, ASHE, CMS, and NFPA 70E guidelines and recommendations
- Contain standardized protocols to ensure employees perform tasks consistently
- Incorporate benefits and compensation that attract high-quality personnel
- Meet local labor requirements – ABM is signatory to 120+ collective bargaining agreements
- Include cross-training programs that enable employees to fill roles
- Focus on delivering a high-quality patient experience
Outsourcing improves your agility
Your in-house teams face enough pressure. Finding and retaining experts who understand the increasing complexity of your property’s needs only adds to your to-do list.
Outsourcing augments your team with experts who specialize in facility, engineering, infrastructure, and mobility solutions day in and day out. Our flexible support models, fully outsourced or co-managed, help you ease facility headaches with a reliable partner that can:
- Reduce management complexity
- Adapt to fluctuations in demand
- Benefit from service-specific expertise (e.g., engineering, parking)
- Reduce costs and lower risk
- Improve resource utilization
- Achieve better service quality and outcomes
Outsourcing also allows you to learn from practices that have been proven to work in properties like yours, while adapting to your unique needs.
Why ABM?
ABM has decades of experience and the breadth of capabilities needed to support your facility. When you work with us, you work with a team committed to the highest standards of quality.
HEALTHCARE EXPERTISE
ABM has 50 years of experience in healthcare, so we understand the unique needs of your environment and the people you serve.
MEDICAL OFFICE BUILDING EXPERTISE
Our healthcare facility teams deliver end-to-end operational solutions for more than 700 medical office buildings, campuses, and clinics.
HEALTHCARE CLIENTS
We serve more than 160 hospitals and health systems nationwide with comprehensive solutions and customized programs that enhance the patient experience.
IMPROVED PATIENT OUTCOMES
To improve patient safety and ensure your facility is inspection-ready, all of our practices are aligned with AORN evidence-based guidelines.
INFECTION CONTROL PROTOCOLS
Our expert teams develop standard operating procedures that are aligned with CDC guidelines for environmental infection control.
Customized programs and best practices trusted by the largest companies in the country
As one of the largest facility services companies in the world, ABM works with all industries and sectors, from Fortune 500 leaders to airlines, airports, universities, schools, hospitals, healthcare systems, and medical office complexes of all sizes.
Because of the breadth and depth of our expertise, ABM can address your most complex challenges:
- Our compliance-first approach reduces your liability and always ensures audit readiness
- With 100,000 employees, along with recruiting, training, and benefits programs,
we offer local teams and flexible delivery models to provide right-sized support - Our secure supply chain allows us to readily access cleaning and disinfection products, equipment, and technologies
- Our healthcare experts continually identify and prototype new technologies and systems to optimize facility operations
Get a second opinion. Get care customized for your needs.
ABM believes that our healthcare expertise and scale can drive outsize value to achieve your patient, facility, and business goals.
We excel in meeting the unique needs of medical office buildings and the diversity of medical professionals who entrust their practices to your spaces. We achieve this by providing a 1:1 partnership that is critical to understanding your priorities, along with the right services and flexibility to gain additional support when needed.
